DAMAGED OR MISSING ITEMUpdated 7 hours ago
We’re sorry if your order arrived with a damaged, missing, or incorrect item.
Please contact our Customer Service team as soon as possible so we can review the situation.
To help us process your request faster, please include:
- Your order number
- The name of the affected item
- A short description of the issue
- Clear photos of the item received, if applicable
- Photos of the packaging, if the item arrived damaged
Claims for damaged, missing, or incorrect items must be made within 7 days of delivery.
Once we receive the information, our team will review your request and confirm the next steps.