HOW CAN I EXCHANGE AN ITEM ?Updated 5 hours ago
To exchange an item, please follow the same process as a return.
Go to our Returns page and click Online Return Center.
You will need to enter:
- Your 6-digit order number
- The email address or phone number used to place the order
Next, select the item you would like to exchange, choose the reason for the exchange, and select the exchange option.
Once your request is completed, send the item back using the selected return method.
When we receive the returned item, our team will process your exchange.
Your new item will be shipped within 24 open hours after your return has been processed, depending on item availability.
More questions?
Please contact our support team here.