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HOW REFUNDS WORKUpdated a year ago

Party Expert issues refunds to the original form of payment used on an order in the event that your order:

  • Is canceled by Party Expert
  • One or more of your items sold out since your order was processed
  • Item(s) proved to be received damaged, defective, or incorrect.

Party Expert will take up to 7 business days to clear your refund. Depending on your financial institution, the refund amount may take up to 10 business days to post to your account.

If you used a gift card to purchase your item(s), your funds will be issued back to your gift card immediately.

More questions?

Please contact our support team here.

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