IN-STORE RETURN POLICYUpdated 4 hours ago
This policy applies to purchases made directly in a Party Expert store.
With your receipt, you may return or exchange an item within 10 days of the purchase date.
The item must be new, unused, and in its original packaging.
Refunds are issued to the payment method used at the time of purchase.
Your name, address, and a valid phone number may be required to process a refund.
If an item is defective, it may be exchanged for an identical or equivalent item.
Final sale items
For safety, hygiene, or seasonal reasons, some items cannot be refunded or exchanged.
This includes, but is not limited to:
- Costume accessories
- Wedding items
- Balloons
- Candy
- Special orders
- Costumes
- Fireworks
- Unpackaged toys
- Coloured contact lenses
- Makeup
- Masks
- Wigs
- Piñatas
- Electronic or motorized products
- Personalized items
- Sale items
Please confirm the return conditions with the store team at the time of purchase.