REFUND NOT RECEIVEDUpdated 2 days ago
Return delivery times to our warehouse may vary depending on the carrier used.
Once your return has been received at our warehouse, processing may take up to 7 days.
After the refund has been processed, it may take up a few days to appear in your account, depending on your bank or payment provider.
If your return is marked as delivered, our team will contact you by email once the return has been processed and the refund has been confirmed.
If you need to contact our Customer Service team about your return, please include:
- Your order number
- Your tracking number
- Proof of shipment, such as a receipt
Our team will review your request and get back to you as soon as possible.