WHY IS MY TRACKING NOT UPDATED?Updated 7 hours ago

Tracking information may not update immediately after your order has shipped.

In some cases, your package may have left our warehouse but has not yet been scanned by the carrier.

Tracking updates may also take longer during busy periods, such as Halloween, holidays, or major promotions.

We recommend checking your tracking again a little later.

If your tracking still has not updated or if you have questions about your order, please contact our Customer Service team with your order number.

More questions?

Please contact our support team here.