Regrettably, this means that we cannot cancel or make any changes to your order. This can include but is not limited to:. If you input the incorrect address at checkout, we cannot be held accountable if the order goes missing. We are not liable to re

<h2 id="isPasted">We know you want your order fast so as soon as it is placed, we are on it!&#xA0;</h2><p><span style="font-size: 16px;">Regrettably, this means that we cannot cancel or make any changes to your order. This can include but is not limited to:</span></p><ul><li style="font-size: 16px;">Billing or shipping address update</li><li style="font-size: 16px;">Addition or removal of items</li><li style="font-size: 16px;">Change in colour/size of items</li><li style="font-size: 16px;">Addition or removal of a discount code</li><li style="font-size: 16px;">Order cancellation request</li><li style="font-size: 16px;">Shipping method change</li></ul><p id="isPasted"><span style="font-size: 16px;"><br></span></p><style type="text/css" id="isPasted">
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px 'Helvetica Neue'}
</style><p><strong>If you input the incorrect address at checkout, we cannot be held accountable if the order goes missing. We are not liable to refund/replace this order.</strong></p><p><br></p><h2 id="cancel-an-order">Cancel an order:</h2><div id="isPasted"><span style="font-size: 16px;"><strong>If your order has not yet been fulfilled, we can cancel your order and process a complete refund to your original payment method.</strong></span></div><div><span style="font-size: 16px;"><strong><br style="box-sizing: border-box; display: block; margin-bottom: 0.5rem;">We unfortunately cannot cancel orders once they have shipped. You may want information on a return instead.</strong></span></div><p><br></p><h2 id="remove-or-add-items-to-your-order-">Remove or add items to your order :&#xA0;</h2><p><span id="isPasted" style="orphans: 2; text-align: left; text-indent: 0px; widows: 2; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><strong>If your order has not yet shipped and you need to remove or add an item (or items), but don&apos;t want to cancel the whole thing, we can help!</strong></span></p><p><br></p><p><br></p><h2 id="isPasted">More questions?</h2><p><a href="https://www.party-expert.com/pages/contact-us">Please contact our support team here.</a></p>

I WANT TO EDIT OR CANCEL MY ORDER

In the unlikely event you have received the wrong item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently:. Once we've received the above info, our Customer Support team

<p id="isPasted">In the unlikely event you have received the wrong item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly &amp; efficiently: &#xA0;</p><ul><li>Your order number</li><li>The name of the item you did not receive</li><li>The name of the item you received in it&apos;s place</li><li>A clear photograph of the item you have received</li></ul><p>Once we&apos;ve received the above info, our Customer Support team will get this sorted for you ASAP!&#xA0;</p><p>You may be asked to return the incorrect item back to us through our returns process. See our How do I return my items? page, if you&apos;re not sure how to do this.</p><p><strong>ALL CLAIMS FOR ORDERS ARRIVING WITH AN INCORRECT ITEM MUST BE MADE WITHIN 7 DAYS OF THE DELIVERY DATE.</strong></p><p id="isPasted"><br></p><h2 id="more-questions">More questions?</h2><p><a href="https://www.party-expert.com/pages/contact-us">Please contact our support team here.</a></p>

ONLINE ORDERS

I WANT TO EDIT OR CANCEL MY ORDER

YOU'VE SENT ME THE WRONG ITEM