RETURNS & EXCHANGES
PARTY EXPERT'S RETURN POLICY
We happily accept returns and exchanges within 30 days of purchase with the original receipt. Items must be new, unused, unworn, and in unopened packaging. Refunds will be issued to the original payment method for the full purchase price. Please refe
I RECEIVED A PARTIAL REFUND
A partial refund usually means that one or more items in your order could not be fulfilled, or that an adjustment was made to your order. Before processing a partial refund, we normally send two emails asking you to approve the refund. Please check y
HOW DO REFUNDS WORK ?
Party Expert issues refunds to the original form of payment used on an order in the event that your order:. Party Expert will take up to 7 business days to clear your refund. Depending on your financial institution, the refund amount may take up to 1
WHY ISN'T THERE A RETURNS FORM IN MY ORDER ?
We’re super conscious of impact on our planet and its people. As part of our ongoing sustainability efforts, we’re creating positive changes today to help push for a better tomorrow. These include the removal of returns cards from Party Expert orders
HOW DO I RETURN MY ITEMS ?
You have up to 30 days to start your return from the moment your Party Expert order is delivered. Check out the information below to ensure you know just how to return your items, it’s easy we promise!. At this moment, please follow the steps on our
I STILL HAVEN'T RECEIVED MY REFUND
Depending on the country you're from & the returns courier you choose when returning your item(s), delivery times back to our warehouse can vary, so please bear this in mind before contacting our team. *Please note that once your items have been rece
CAN I APPLY A DISCOUNT CODE AFTER PLACING MY ORDER ?
Discount codes must be entered before checkout is completed. We may not be able to apply a discount code retroactively after an order has been placed. If you believe there was a technical issue, please contact us with the discount code and your order