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RETURNS & REFUNDS

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PARTY EXPERT'S RETURN POLICY

We will gladly accept returns and exchanges within 30 days of purchase with initial receipt. Package must be unopened. We will gladly accept returns and exchanges within 30 days of purchase with initial receipt. To qualify for return, merchandise mus

I RECEIVED A PARTIAL REFUND

One or more of your items may have sold out since your order was processed. Please contact our support team here.

HOW REFUNDS WORK

Party Expert issues refunds to the original form of payment used on an order in the event that your order:. Party Expert will take up to 7 business days to clear your refund. Depending on your financial institution, the refund amount may take up to 1

WHY ISN'T THERE A RETURNS FORM IN MY ORDER?

We’re super conscious of impact on our planet and its people. As part of our ongoing sustainability efforts, we’re creating positive changes today to help push for a better tomorrow. These include the removal of returns cards from Party Expert orders

HOW DO I RETURN MY ITEMS?

You have up to 30 days to start your return from the moment your Party Expert order is delivered. Check out the information below to ensure you know just how to return your items, it’s easy – we promise!. At this moment, please follow the steps on ou

I STILL HAVEN'T RECEIVED MY REFUND

You're still waiting on your refund, right? We know this can be annoying!. Depending on the country you're from & the returns courier you choose when returning your item(s), delivery times back to our warehouse can vary, so please bear this in mind b